About Water Heater Now

Why We Only Do Water Heaters

Most plumbing companies treat water heaters as one line item among dozens. We built this business around them entirely. The reason is practical rather than philosophical. Water heater failures are time-sensitive, the diagnosis is often subtle, and the installation details that determine whether a unit lasts eight years or eighteen are the ones a generalist is most likely to skip.

Because this is all we do, we stock the common gas and electric sizes rather than ordering them, which is why same-day replacement is realistic here rather than aspirational. It also means our technicians have seen your specific situation before, whether that is a narrow Wilmington rowhome basement, a closet installation in a Middletown development, or a tankless unit scaled by well water.

Licensed, Insured, and Inspected

We hold Delaware Master Plumber Licence PL-0002475 and carry insurance. Every installation is completed to current code, and where a permit and inspection are required, we handle that rather than leaving it to the homeowner. This matters more than it sounds. An uninspected water heater installation can complicate an insurance claim after a leak, and correcting a non-compliant install later costs more than doing it properly the first time.

How We Handle Pricing

Every job is quoted as a flat rate confirmed before work begins. If we open something up and find the scope is different from what we expected, we stop and explain what changed before continuing. You will never receive an invoice with a number you have not already agreed to.

Meet Walter

Walter is the face of Water Heater Now. You will see him on our trucks, our yard signs, and every technician shirt that shows up at your door. He exists for one reason: so a homeowner in Wilmington, DE can spot who is working on their water heater at a glance.

The thumbs up is the standard we hold ourselves to. Hot water restored, the job done to code, and the price you were quoted before we started.

What We Work On

• Water Heater Installation — New gas or electric water heaters, sized for your home, installed to code, and finished the same day in most cases.
• Water Heater Repair — Same-day repair on gas, electric, and tankless water heaters, with a flat price approved before any work starts.
• Tankless Water Heaters — Tankless installation, conversion, and service, with venting and gas capacity checked before we quote so the system actually performs.
• Water Heater Maintenance — Yearly flushing, anode and valve checks, and tankless descaling that clear out the buildup behind most water heater failures.

Where We Work

We are a service-area business, which means we come to you rather than operating a storefront. Our coverage spans New Castle County, DE, Chester County, PA, and Cecil County, MD.

Reach us by phone at (302) 240-2818 or by email at James@waterheaternow.com. Open 24 hours, 7 days a week.